POlicies
Do you accept returns or exchanges?
At SOBER SUPPLY, we take pride in offering unique, high-quality products that celebrate sobriety, connection, and community. Because of the personal and often custom nature of our items, all sales are final, and we are unable to accept returns or exchanges.
We are committed to your satisfaction and stand behind the quality of our products. If you receive an item that is damaged or defective, please let us know within 7 days of receipt, and we’ll work with you to make it right. Simply contact us through Etsy with your order number, a description of the issue, and photos if applicable.
Thank you for your understanding and for supporting a small business rooted in creativity, authenticity, and community. Your support helps us continue creating designs that inspire connection and pride.
If you have any questions about sizing, materials, or design details, please don’t hesitate to reach out before purchasing—we’re happy to help!